Think before you click! It’s a great deal. Are you sure about canceling your subscription?
If you want to cancel your subscription, follow the steps below.
Option 1: Via the kumu app
1. Launch the Kumu app then tap the profile icon on the upper left corner of the screen.
2. Tap ‘Buy Coins’
3. On the screen, you’ll see that your coin subscription is on. To turn this off, tap on Coins Subscription option.
4. An option to cancel the subscription will pop-up on the screen. Click ‘Yes, stop subscription’.
5. You will be redirected to your Apple ID or Google Accounts Subscription screen.
a. For iOS users, under the list of Active Subscriptions, click kumu.
b. For Android users, click Cancel Subscription.
6. For iOS users, click the ‘Cancel Subscription’ button. For Android, you can immediately proceed to #7.
7. In the kumu app Buy Coins screen, the Coins Subscription status will now be set to “Off”
Option B: Via Apple ID or Google Play
For iOS users, please refer here
For Android users, please refer here