Please reach out to us by sending an e-mail to coinpurchases@kumu.ph or submit a request by going to My Profile - Support - Contact Us - Submit a Ticket and our customer service will help you with it.

1, Top up Amount

2, Time & Date of Top up

3, Screenshot of the receipt

4, kumu username

## Comments

32 comments

I recharge but no coins recievedd

I recharge but no coin recieved

I recharge but no coin recieved

I recharged, but I haven’t received the coins

I recharged, but I haven't received the coins.

recharged, but I haven't received the coins

I recharge, but I have not received the coins

I purchased some coins but I haven't recieved yet this is my 3rd time happened to me but kumu has no action but service

I purchase but didnt receive the coins.. help

I purchase but I didn't receive the coins.

i recharge but i dont get coins

I recharge,but i cannot receive the coins

This is a two times i recharge,never ever received coins

I recharge last night between 8 to 9,,but i cannot receive the coins..

I recharge last night between 8 to 9,,but i cannot receive the coins..

I recharge last night between 8 to 9,,but i cannot receive the coins..

I recharge but I haven't received coins

I recharged but no coins

I recharged but I haven't receive a coins😥

I recharged, but I haven't received the coins. It happened twice, but until now, I didn't get any response from Kumu.

I'm hoping to receive my coins or get a refund ASAP.

i recharged but i haven't receive enough coins

Heyyyu !!! I recharged but i haven't receive coins. I have proof. !! Back my coins ASAP !!

I recharged twice but I haven’t received coins ☹️

I recharged but I haven't received coins

I recharge using codashop and pay it thru gcash.worth 400 ( 4×2000+520 coins)

1. 139 and 649

2. March 12, 2021 ( 9:05 pm and 9:09 pm)

3. I have receipt where i submit?

4. kycine_zamb29

I recharge 499 using coda shop pay through g cash I haven't received any coins yet.

i recharge using coda shop..how many time..but i havent receive yet

I recharge using 7-11 shop but I haven’t receive yet coins

Amount MYR 7.49

19 March 2021

Time around 9 o’clock

Please give back soon my coins

I recharged but I haven't received the coins.

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